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Frances Ingram 05/08/2010
Attn. Mr Mark Chandler
A delivery came from your shop this morning. I wanted to thank everyone at Vale Furnishers for the excellent service I have received. Last year, I started a complete refurbishment of my house in Chiswick and was so pleased to be recommended your shop - all I needed to furnish my house under one roof. Everything worked so well from the moment I ordered my new furniture. I .. [click to read more] |
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R A Hunnam 05/08/2010
Dear Alan,
Following the delivery of our new furniture on the 23rd of July, we feel it is necessary to put pen to paper to relate our experiences. The initial and subsequent visits to the Showroom were to say the least, well orchestrated and managed to ensure the right unpressured choic,e s were made within a very pleasantly laid out environment. Due to problematical circumstance encountered wi.. [click to read more] |
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Broardwater School 20/12/2009
Dear Mark
Re: Broadwater School Summer Event – ‘It’s a Knockout’ Ruffle
I am writing on behalf of the Friends of Broadwater school to thank you for the kind contribution you made to the raffle we held at our ‘It’s a Knockout’ summer event which took place on Saturday 11th July. The aim of the event was to promote the school and to raise funds for an outdoor seating area. Officially opened by.. [click to read more] |
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Ward-Willis Taunton 14/10/2009
Dear Mr Partridge,
I would like to take the opportunity to thank you for helping us to find the perfect chair for my sister. You went beyond normal expectations by taking the two chairs out to her for her to choose from. My sister is over the moon with her chair, and it has made such a difference to her day that she can now sit in her bedroom and look out over her garden while in complete com.. [click to read more] |
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Martin & Judy Brown 01/06/2007
Dear Mr Mundell,
As mentioned during our telephone conversation my wife and I have been extremely impressed with the service offered by Vale Furnishers, you have all bent over backwards to help and deserve more of the success you have so obviously enjoyed previously. Please pass on our thanks to Sam.
Kind Regards,
Martin and Judy Brown |
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M Danells 01/05/2007
Dear Mr Gould,
Repair of G-Plan Chloe Armchair. With reference to the return of the above mentioned armchair on Thursday 14 September, 2006, by two of your courteous staff, I would like to take this opportunity to express my appreciation to you, your staff and the managers of G-Plan, for arranging the collection, repair and the return delivery of the armchair to my home. It was disappointing t.. [click to read more] |
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Astrid and Joy 01/04/2007
Dear Mark,
we would like to express our gratitude for the wonderful service you gave us. The “Personal” touch was most appreciated. A joy to find someone like you who cares. God Bless,
Regards,
Astrid & Joy |
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Allie Beddington 19/02/2007
Dear Sam,
I have enclosed a cheque for £xxx as owed from transaction order number xxxxx which we made with you on Sunday. Many Thanks for agreeing this with us on Sunday. I have to say the service we received exceeded expectations and I would like to thank you for your approach. W.R.T Purchase of square marble cabinet – walnut finish.
Regards
Allie Beddington |
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J.M. Shaw – Denmead 23/01/2007
Dear Mr Chandler,
Thank you for prompt attention, reference my armchair. The fault has now been rectified. I would like to say I was most impressed with Vale’s after sales service, which is very rare these days.
Yours faithfully,
J.M. Shaw |
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Walsh C. E. Junior School - Ash Surrey 21/01/2007
Dear Sir/Madam,
Walsh C of E Junior School PTFA Christmas Fayre 2006 – I am writing on behalf of the Walsh C of E Junior School’s Parent, Teachers and Friends Fundraising Association to thank you for your kind contribution to our fundraising event. The event was a huge success and we made a profit in excess of £2000. The money will be spent on improving the playground, which will benefit the w.. [click to read more] |
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R S & M Lawrie 31/03/2006
Dear Mr Mundell,
I was sorry not to be able to speak to you on Friday, the day our cane sofa was delivered. This is just a short note to say “thank you” to you and your team for all the trouble you went to in delivering the sofa which your delivery lads had tried so hard to accomplish – our front and back doors were just not wide enough for them to complete the delivery. You contact, Paul, arr.. [click to read more] |
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T.W. Willis 20/02/2006
Dear Sir,
We would like to thank you for your very efficient service in replacing our table, we were very pleasantly surprised at how speedily you acted on receiving our telephone call, Thank you very much.
Yours sincerely,
T.W.Willis |
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Lawrence Wilson Surveying 06/01/2006
Dear Mr Chandler,
I write to thank you for the excellent service that Vale Furnishers have provided in supplying and laying new carpet through my home. Personal thanks and appreciation must go to: Ron at your store, for his very helpful advise on carpet selection and for arranging the carpet fitting to be carried out exactly as I needed it done, room-by-room over 3 separate visits over the pre.. [click to read more] |
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Christine Coleman 01/10/2005
Dear Mr Mundell,
Just a note to thank you very much for your help and efficiency recently when I discovered a flaw in the fabric on the arm of our new chair. Due to the problems I am experiencing with Allied Carpets (still ongoing !!) I was dreading calling you. What a brilliant surprise at such pleasant and uncomplicated service. It is much appreciated. Happy New Year to you all and thank you.. [click to read more] |
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Carol Middleton 16/09/2005
Dear Sir,
I am writing to say how pleased I was with the way your two delivery men worked and assembled our new bedroom furniture on Monday 12 August. It’s a pleasure in this day and age to find young men that are good workers and corteous. Please pass on my thanks to them.
Yours faithfully,
Carol Middleton. |
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Matthew Say 01/08/2005
Dear Colin,
This is just a quick note to say thank you for the excellent service that we received from Vale Furnishings, from the professionalism and friendliness of the sale by you, to the equal professionalism of the delivery. Unfortunately I only caught one of the delivery persons names – James. Please pass on my thanks to both, I realise it was not an easy job getting our new sofa in, but .. [click to read more] |
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D Lawrence 19/06/2005
Dear Sir / Madam,
My furniture was delivered last Tuesday & I am still thrilled with it. A point that adds to the pleasure & needs to be noted is the excellent service I received from the day I first enquired to the delivery. I thought the days of such helpful, individual service had gone but No it has been such pleasure buying from you.
Sincere Thanks
D Lawrence |
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Lisa MacDougall 01/04/2005
Dear Sirs,
Please find enclosed our cheque in settlement of order xxxx. – two Sloane sofas which we received today. May I also add how pleased we are with the sofas and what a joy it is to deal with a company who meet their delivery dates AND delivery times! This is the second order we have placed with Vale Furnishers and all our dealings with you have been pleasant and our business handled ef.. [click to read more] |
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THE PARISH OF ST PETER - ASH 01/02/2005
Dear sir,
On behalf of all those from our church, who attended our Christmas Day lunch, I would like to thank your for the loan of the chairs and sofas. Having something comfortable to sit on made the afternoon so much more enjoyable than it would have been on plastic chairs! I am very grateful to your delivery team for bringing them at such a busy time, it was very good of you. Thank you agai.. [click to read more] |
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Dave & Janine Brain 21/01/2005
To All at Vale Furnishers,
we had to write and thank you all for your professionalism, patience and customer care we enjoyed with our two major purchases from your store. Our house is finally beginning to feel like home again and the new furniture looks great. We have recommended you to many people already and will continue to do so.
Thank You to you all,
Dave & Janine Brain |
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