Christina McCarthy
2 months ago
A great experience from start to finish. Chris Cleary our sales advisor was knowledgeable, very helpful, attentive and patient. Ask for him if you go there
10/10 for customer services we were kept up [read more] to date with delivery times and Kevin and Andrew who delivered and brought our furniture in pulled out all the stops to give us the best service with extras ( pads on the furniture feet fitted before they left ) so a big thank you to them too.
The G plan suite is gorgeous to say the least !!!
Fran Griffin
3 months ago
We moved house this year and my one must have was a really nice new sofa. From browsing the show room in Ash Vale to final delivery, everyone was extremely helpful and friendly. I couldn't be happier [read more]with Gerald (that's my sofa) and the huge footstool that doubles as a chaise if needed. My granddaughter loves the additional soft cushions.The delivery guys (aka zizi top), drove all the way to Dorset and installed Gerald. It was the final piece of the jigsaw. Well done team Vale Furnishings!
George Windsor
5 months ago
My wife & I wanted a mattress topper to improve the comfort our high quality King size mattress we bought about 7 years ago. We went to Vale Furnishers as they have a range of them in stock we could t [read more]est (without sleep!) in their large and spacious store. Laying down on them in turn under guildance from their knowledgable and helpful salesman Harvey Bruce and discussing the construction of the three or four we tried we found the best for us. Trying them all at least twice to be doubly sure it was clear to my wife and I the best was the Vispring Heaven 7cm luxury topper and decided to buy. These are made to order so a deposit was made and about 5 weeks later Vale Furnishers arranged with us a suitable delivery date and time window. That was all completed without any issues and we paid the balance upon their own staff's delivery who unboxed and installed on our bed. This was easy as it simply lays on the surface without any straps or fixings.
One thing we did do when we visited the store that ordering day was to buy in readiness a Mattressguard Grand Quilted mattress protector with a deep elasticated valance. This keeps the topper in place and protects it against any spill accidents.
For some years we have used a dual zoned double electric blanket for winter bliss and that sits on top of the protector and covered by an elasticated fitted sheet. We now have a higher bed thanks to the topper which we like and, more importantly, we have a VERY comfortable bed that is pure joy to sleep in! In fact we both get a better nights deeper, less disturbed, sleep! Thank you Vale Furnishers and thank you Harvey for a great product and great buying experience.
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