Pete Summerell
7 months ago
Vale Furnishings is a well known landmark locally but we hadn’t had reason to shop there until we needed a new mattress. A ‘well kept secret’ they have a vast array of home furnishings, which was quit [read more]e surprising outside of a soulless retail park. We were met by Harvey and expertly briefed on the mattress options available. Again, a huge choice that catered for the neediest of customers, ourselves included. Harvey displayed impressive patience as we eventually found the perfect model. The deal, paperwork, and hot chocolate were sorted swiftly and we waited for our delivery. In that regard, our mattress was available much sooner than we expected, which was a bonus. Stuart from the warehouse team contacted us about delivery. He was equally helpful, squeezing our delivery in over the festive period, and in between other deliveries. It was delivered on the day and at the time planned, with no mess and no nonsense. We have been extremely satisfied with our purchase and the service levels over all. If you’re considering a home furnishings purchase, I would totally recommend Vale Furnishings to you, for great value and a level of service unsurpassed!
Jim Carroll
3 months ago
Dan from the flooring team at Vale provided expert and friendly advice for our flooring choices for hall stairs and dining room. He went out of his way to ensure we made the right choices after coveri [read more]ng off all the suitable options. The Vale team who did the installations were polite, friendly and completed the work to a very high standard and we are delighted with the end result. I would highly recommend Dan and the team at Vale.
We more recently purchased a large table for our conservatory which the Vale team expertly managed through a series of very tight spaces to its final location. Nothing is too much trouble for the Vale team!
Debbie Slay
8 months ago
A friend recommended Vale Furnishers Ltd. We visited twice, deciding on two lovely sofas on second visit. The experience was exemplary, all staff were polite, knowledgeable and not at all pushy, which [read more] gave us great confidence in the company. We were advised that the sofas may not be available until the new year, so we were pleasantly surprised when they arrived in November! However, as we were not quite ready, they happily kept them for a couple of weeks. Delivery was arranged and the sofas came towards the end of our two hour slot, with a phone call 30 minutes before they arrived. Nothing was too much trouble, this is truly what good service should be about. We will be back as and when we need new furniture and will definitely recommend to friends & family.