John Habberley
Last Week
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.
Jane S-J
11 months ago
I have visited Vale Furnishers many times over the last year or so - I am not very good at making my mind up! Each time the sales staff have been helpful and knowledgeable. I eventually chose an Itali [read more]an dining table and chairs which I am very pleased with. The table and chairs were delivered separately and the delivery process each time was very efficient.
Peter campbell-burns
1 month ago
We found far more choice at Vale Furnisher's anywhere else for quite a wide radius. Their products are high quality respected brands. We've always found staff to be helpful, friendly, knowledgeable, a [read more]nd they don't put you under any pressure to buy. Unlike other places we've been where you feel that the staff are competing with each other for sales Vale Furnishers is much more relaxed. Our new sofa was delivered exactly when they said it would. Vale furnishers arranged to pick up of our old sofa with the local hospice charity shop getting first shout, the delivery of the new sofa went without a hitch. On delivery, the furniture removers were very careful and the new sofa arrived very well protected. We've bought quite a bit of furniture from Vale Furnishers over the years and they are always now our first port of call when we need something. We are delighted with our new sofa. Thank you Vale Furnishers.