ROBERT LIVINGSTON
Last Week
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Dario Daloia
4 months ago
Great Store, the quality of the merchandise is excellent. The staff are very friendly and spend time trying to assist with ideas unlike some stores that have no personal service and all they want to d [read more]o is to prise money from you. Even the delivery staff are friendly and very helpful. I have purchased two items on two separate occasions and I am very happy with both items. I would like to thank Lucy, Claire and John for their professional assistance.
A Belsey
6 days ago
We drive from Brighton to Ash Vale Furnishers for big purchases. We always receive great service, and the delivery men are very friendly, kind, and take their time.