Pete Summerell
9 months ago
Vale Furnishings is a well known landmark locally but we hadn’t had reason to shop there until we needed a new mattress. A ‘well kept secret’ they have a vast array of home furnishings, which was quit [read more]e surprising outside of a soulless retail park. We were met by Harvey and expertly briefed on the mattress options available. Again, a huge choice that catered for the neediest of customers, ourselves included. Harvey displayed impressive patience as we eventually found the perfect model. The deal, paperwork, and hot chocolate were sorted swiftly and we waited for our delivery. In that regard, our mattress was available much sooner than we expected, which was a bonus. Stuart from the warehouse team contacted us about delivery. He was equally helpful, squeezing our delivery in over the festive period, and in between other deliveries. It was delivered on the day and at the time planned, with no mess and no nonsense. We have been extremely satisfied with our purchase and the service levels over all. If you’re considering a home furnishings purchase, I would totally recommend Vale Furnishings to you, for great value and a level of service unsurpassed!
Stephen Abrahams
1 month ago
We recently purchased patio furniture from Vale Furnishers and have been extremely impressed with both the quality of the products and the outstanding customer service.
A special mention must go to C [read more]hris Cleary, who was exceptional throughout the entire experience. He was friendly, knowledgeable, and incredibly patient while guiding us around the extensive showroom. With such a large range of furniture to choose from, Chris took the time to understand what we were looking for and offered helpful advice without any pressure.
The excellent service continued after our purchase. When we experienced a minor issue with our patio furniture, Chris immediately arranged for a member of the team to visit our home. The problem was resolved quickly and effectively, demonstrating a level of aftercare that is becoming increasingly rare.
We genuinely cannot praise Vale Furnishers enough. Their customer service has been first-class from start to finish, and the range of furniture available is fantastic. We are also looking forward to receiving our bar stools and are confident they will be just as pleased with them as we have been with everything else.
Exceptional service, excellent aftercare, and a huge selection to choose from. Highly recommended.
Sheila Mihailovic
5 months ago
I would recommend Vale Furnishers after viewing them on Instagram. Visited them looking for small sofas, ended up buying 2 for our living room. The service was excellent. The delivery guys did an exce [read more]llent job of unpacking and putting them where we wanted. Have since been back to order a footstool to match. Will certainly go back there when we need new furniture.
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