Debbie Slay
10 months ago
A friend recommended Vale Furnishers Ltd. We visited twice, deciding on two lovely sofas on second visit. The experience was exemplary, all staff were polite, knowledgeable and not at all pushy, which [read more] gave us great confidence in the company. We were advised that the sofas may not be available until the new year, so we were pleasantly surprised when they arrived in November! However, as we were not quite ready, they happily kept them for a couple of weeks. Delivery was arranged and the sofas came towards the end of our two hour slot, with a phone call 30 minutes before they arrived. Nothing was too much trouble, this is truly what good service should be about. We will be back as and when we need new furniture and will definitely recommend to friends & family.
Paul Dyer
6 months ago
Really please with the headboard from Vale Furnishers. Arrived within the quoted time frame, and exceptional quality (like all furniture from Vale). Rani was very knowledgeable. and eased us through t [read more]he ordering procees. Cannot wait for the other bedroom furniture to arrive.
Chris Steele
10 months ago
We cannot praise the service we have received from all the staff at Vale highly enough.
From the moment you enter the beautiful showroom to the delvery and fitting you are made to feel valued and imp [read more]ortant.
At no point did we feel under any pressure and Chris was endlessly patient with us when choosing our sofas.
Clare and Dan in the flooring department were equally expert and helpful and made choosing our carpets so much easier than we had anticpated.
The carpets fitters were excellent and a pleasure to have in our home as were the team who delivered our sofas.
As well as outstanding customer service, the choice, value and quality of their products are all excellent.
We wish we had found Vale twenty years ago and have recommended them to all of our family and friends and will continue to do so.
Thank you to everyone.
Chris and Jan Steele