Chris Kunesch
7 months ago
Always a wonderful experience shopping at Vale Furnishing the staff there are not pushy but extremely knowledgeable in their understanding of the products. When it came to delivery I was notified a we [read more]ek before and then the day before and then contacted in the morning by text to give a rough estimate of what time it would be delivered the guys delivering the new and removing the old were extremely efficient very tidy very thoughtful. Absolutely premium shop cannot rate highly enough buy with utter confidence.
Helen Chalmers-Jackson
4 months ago
Honestly, after trawling all the major furniture chains, our experience of Vale Furnishers was nothing but positive A huge showroom packed with furniture and such an amazing choice of style and fabric [read more]s. The staff were all amazing and made the whole experience actually quite enjoyable (I know!!) We love love love our sofas - thanks in particular to Mark who helped us no end and was particularly amazing at making sure we made the right choice. Also to Nathan & Keith who delivered, manoeuvred brilliantly and didn’t leave until we were happy. The tea / coffee and smarties were a welcome treat in the showroom too! Thanks all.
John Habberley
2 months ago
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.