Kerry Whiting
7 months ago
This was our second purchase from Vale Furnishers and it is our go to store whenever we need furniture now.
On both occasions we were very well looked after by Alan who did us a great deal with no pr [read more]essure.
Our 2 new Watson swivel chairs are really comfortable and despite being warned that there was a long lead time on them we were happy to wait for the right product.
The delivery guys were excellent and I love that they will also take our used furniture to offer to Phyllis Tuckwell as I don't like anything to go to waste.
John Habberley
2 months ago
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.
Alan Smith
7 months ago
Have taken delivery of my new Hypnos mattress, the whole experience with Vale Furnishers has been excellent, from the help and guidance we were given in making the selection through to the delivery (a [read more]nd that involved three flights of stairs!). Cant speak highly enough of the quality and professionalism of Vale. Thank you!