Neil Lennox
3 months ago
We called in initially to look at a couple of chairs and bar stools for our new kitchen. The staff were very friendly and helpful - not at all pushy - and Steve was great in helping us narrow down our [read more] choices even arranging for two different chairs to be dropped off for a few days so we could try them out and see what worked best.
We then decided we wanted a new sofa and again Steve was super helpful in working out what would fit and checking it would all be able to be delivered without problem.
The delivery staff were all excellent and very careful when manoeuvring things in and out.
All in all a great experience and fantastic products - very happy with everything and highly recommended !
Paul Johnston
1 month ago
We purchased 2 sofa's from Vale through a fantastic sales team. They were delivered by their great (and funny) delivery team a few weeks later. Unfortunately, 1 of the cushion's seemed much softer tha [read more]n the other's. A simple phone call resulted in a new cushion resolving the issue. After another few weeks a squeak developed on 1 of the sofas, Again, a simple phone call resulted in a visit by Vales own technician, who resolved the problem within 30 minutes.
It's very satisfying when problems occur that the after sales service is as impeccable as the initial sales service.
Would absolutely recommend Vale, a first class company, all round. Superb.
lesley grant
5 months ago
Staff were nice and helpful in the showroom , not pushy and let you browse as much as you want. The two men that delivered my sofa's were friendly and professional they took their shoes off to come in [read more] my house.