Rosemary Feltham
7 months ago
Experience at the showroom was excellent. Extremely efficient and helpful sales assistant listened and suggested different G Plan 3 piece suites to us and also allowed us some privacy to discuss what [read more]we wanted and the comfort each example gave us.
We have bought from Vale before and the service has always been exceptional.
Louise Lee
6 months ago
A truly stressless purchase of a Stressless chair. Vale Furnishers absolutely pulled it out of the bag.
Trina and her colleagues went above and beyond. Every cliché about outstanding customer servi [read more]ce genuinely applies here. I needed a chair urgently for my elderly father, and they made the impossible happen with compassion, speed, and kindness that I won’t forget.
I’m incredibly grateful for everything they did, not just for the beautiful chair, but for understanding the situation and acting with such humanity. I’ll continue to sing your praises to anyone who will listen.
Thank you again—I appreciate your help more than I can properly express.
Tim Waters
5 months ago
I've only had my sofa and armchair for a week but to date I'm delighted. The staff at Vale were helpful and personable, and had someone on hand to show me the items I'd initially expressed interest in [read more]. Vale had a good range of different styles and ideas.
All my questions were answered and when I was ready to buy, my order was taken efficienctly. The estimated delivery date was accurate and the delivery (and collection of my old sofa) also kept to the timetable.
Overall a good result and I recommend Vale - a calm, well organised group.