Patrick Hamblin
4 months ago
The Vale store is like an Aladin's Cave. My order was 2 Stressless recliner chairs, and a Tempur mattress. I tried the display chairs and chose the design I wanted. The mattress was a bit more difficu [read more]lt, picking the right tension, but we got there in the end. To assist me in choosing the right products was Trina. She was very knowledgeable about the products, she was also very polite, helpful and patient. Trina always kept me in the loop regarding delivery, which was a smooth operation for both items. I will certainly be going back to Vale for more items in the future.
Philip Pawley
9 months ago
Fabulous showroom. Friendly greeting from Harvey who took us straight to what we were fairly sure we wanted. We had bought 4 “Stressless” leather chairs and footstools from Vale some years ago and wan [read more]ted one more of each for our conservatory. Found the desired size and colour and order placed. Delivery arranged from stock and agreed potential removal of an existing chair if we could not sell in the intervening period. Delivery arrived spot on time with no problems. All unpacked and placed in position. Telephone contact throughout was great, keeping us informed before we needed to think about enquiring. Very happy customers and will certainly visit Vale again for our next furniture requirements. Thanks to all the team.
Philip & Anne Pawley
david thomas
5 months ago
The shop staff are second to none. Fantastic service and very friendly.
The men that delivered our armchairs, were exceptionally careful and knowledgeable about how the chairs were put together.