Robert Norman
2 months ago
Fabulous store with very dedicated assistance, really attentive but not pushy. Super friendly staff all around the store. It's a huge place with a great selection of quality furniture. It may not be t [read more]he cheapest but certainly gives good value by comparison to the big chain stores. Thanks to Harvey for great service.
Paul Johnston
1 month ago
We purchased 2 sofa's from Vale through a fantastic sales team. They were delivered by their great (and funny) delivery team a few weeks later. Unfortunately, 1 of the cushion's seemed much softer tha [read more]n the other's. A simple phone call resulted in a new cushion resolving the issue. After another few weeks a squeak developed on 1 of the sofas, Again, a simple phone call resulted in a visit by Vales own technician, who resolved the problem within 30 minutes.
It's very satisfying when problems occur that the after sales service is as impeccable as the initial sales service.
Would absolutely recommend Vale, a first class company, all round. Superb.
David Page
2 months ago
Wow!! Just spent an Amazing morning yesterday walking around Vale Furnishers with my wife and Rani our sales adviser. As soon as we walked into the shop we were met with a smile and a warm welcome. Af [read more]ter a sort conversation and a very welcome cup of coffee we started to look for a new sofa. Rani walked around with us and her knowledge of all items in the shop was amazing telling us the background of every item that caught our eye including the background of the companies that make the items be it sofa's or dinning room tables. She helped us to narrow our search to the perfect sofa for our requirements. We loved the fact that everything is delt with in house, this includes delivery service and customers service, but if the product is anything like the service we received in the shop customers service will not be needed! They also take away your old sofa for a very reasonable cost. Not only that the old sofa's get offered to charity and the cost of removal gets donated to charity as well. What a great Idea, It would be great if more companies thought like this. Overall what a wonderful experience and we will be back, we have seen lot's or items to furnish our new home. Thank you Rani, Thank you Vale Furnishers. Five stars.