Debbie Slay
8 months ago
A friend recommended Vale Furnishers Ltd. We visited twice, deciding on two lovely sofas on second visit. The experience was exemplary, all staff were polite, knowledgeable and not at all pushy, which [read more] gave us great confidence in the company. We were advised that the sofas may not be available until the new year, so we were pleasantly surprised when they arrived in November! However, as we were not quite ready, they happily kept them for a couple of weeks. Delivery was arranged and the sofas came towards the end of our two hour slot, with a phone call 30 minutes before they arrived. Nothing was too much trouble, this is truly what good service should be about. We will be back as and when we need new furniture and will definitely recommend to friends & family.
Keith Purnell
7 months ago
if only we could give 10 stars Vale Furnishers are worth everyone of them. We are so pleased with our two new sofas they look fantastic and are soooo comfortable. The service we had was just fantastic [read more] from our visit to their excellent showroom to the order and the delivery it was was very smooth, nothing was too much trouble, they even offered to loan us a sofa over Christmas so we were comfortable, but we were Okay. The delivery guys were also so careful both with getting the new sofas into the house and covering the new sofas until they were unwrapped, and placed in the room. One thing during the process of us deciding was when I asked a question about the structure of the sofa, Trina the sales person was honest with us and said she did not know the answer, BUT she would find out which she did. The Sale Manager explained that we were the first two but this range but he found out and gave us the correct answer. I really appreciated this rather than a load of waffle to palm us off, well done could not fault this. We would highly recommend Vale furnishers in Ash Vale we travelled from Fareham to visit them and withour hesitation would do it next time we need new furniture. Great company, thank you.
Nicky Hill
8 months ago
From choosing to installing I don’t think you could find a better company to work with. The showroom team were very helpful in helping my father select the right bed. The office team kept us informed [read more]all along around the delivery and turned up exactly when they said they would. The delivery and installation team were outstanding. Very helpful, very polite and checked everything with me before they left with all the rubbish. Would highly recommend.