Paul Stearn
5 months ago
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Brent Chiswick
6 months ago
We visited the Ash Vale store to purchase a new Hypnos mattress. We were met by Carmen who spent as long as needed with us, letting us try many different mattresses and helpfully suggesting different [read more]options to achieve the comfort level we were after. We finally decided on the one we wanted and it has now been delivered, sooner than we expected. The entire buying experience, together with Carmens help, was exceptional. We wouldn’t hesitate to buy again from Vale Furnishers.
Kay Rolandi
3 months ago
We have purchased a number of items of furniture and also carpets over the years from Vale Furnishers and our recent purchase of a ceramic dining table and 2 leather barstools are perfect. Service wa [read more]s good at the store, most attentive and offer suggestions. The 2 guys that delivered the items were very helpful, clean tidy and courteous. I have recommended the store to a few friends and they have found the same service given. Also love the choice of products in the showroom.