Neil Lennox
5 months ago
We called in initially to look at a couple of chairs and bar stools for our new kitchen. The staff were very friendly and helpful - not at all pushy - and Steve was great in helping us narrow down our [read more] choices even arranging for two different chairs to be dropped off for a few days so we could try them out and see what worked best.
We then decided we wanted a new sofa and again Steve was super helpful in working out what would fit and checking it would all be able to be delivered without problem.
The delivery staff were all excellent and very careful when manoeuvring things in and out.
All in all a great experience and fantastic products - very happy with everything and highly recommended !
Pete Summerell
9 months ago
Vale Furnishings is a well known landmark locally but we hadn’t had reason to shop there until we needed a new mattress. A ‘well kept secret’ they have a vast array of home furnishings, which was quit [read more]e surprising outside of a soulless retail park. We were met by Harvey and expertly briefed on the mattress options available. Again, a huge choice that catered for the neediest of customers, ourselves included. Harvey displayed impressive patience as we eventually found the perfect model. The deal, paperwork, and hot chocolate were sorted swiftly and we waited for our delivery. In that regard, our mattress was available much sooner than we expected, which was a bonus. Stuart from the warehouse team contacted us about delivery. He was equally helpful, squeezing our delivery in over the festive period, and in between other deliveries. It was delivered on the day and at the time planned, with no mess and no nonsense. We have been extremely satisfied with our purchase and the service levels over all. If you’re considering a home furnishings purchase, I would totally recommend Vale Furnishings to you, for great value and a level of service unsurpassed!
Michael Kemp
11 months ago
The staff have been excellent in the help we were given with our table and chairs. Our purchase was in two parts, the chairs arrived as they we.re exdisplay, nothing wrong with that. The table was ord [read more]ered in and if im honest the waiting game was the worst but we did get notified how things were progressing along. When delivered we were are happy with our purchase