John Habberley
3 months ago
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.
Andy Taylor
4 months ago
We went to Vale Furnishers looking for a specific sized two seater recliner. I did say to Steve that it was a bit of a challenge. Luckily he accepted and we spent sometime looking for said item. I can [read more] only praise him for his professionalism and knowledge and eventually we did find exactly the item we required amongst there vast choice. I would definitely recommend them. I will definitely use them again and highly recommend them. Thank you so much Steve for your time and patience.
Wendy Doel
10 months ago
Our new Otto sofas are excellent! We ordered a 2.5 sofa, a cuddler and an accent chair. All are extremely comfortable, look very stylish and suit the room beautifully. Vale Furnishers are our go-to sh [read more]owroom for furniture, they never disappoint. Their service is second to none. Friendly knowledgable staff, wide range of styles, relaxed atmosphere and reasonable prices. Many thanks to Steve for making the shopping experience a very satisfying one.
We'll be back!