KARIM KURMALY
2 months ago
Trina was wonderful and understood our needs quickly and pointed us to the right direction. What normally takes hours was completed very efficiently. Recommend Trina to anyone who is caught between op [read more]tions.
Katy Farr
12 months ago
We visited the Ash showroom just for a look as we were after something very specific. On arrival we were met by the lovely, friendly Alan who after explaining what we wanted immediately said 'follow m [read more]e'. To our surprise, he had in the showroom the exact chair we were after. Not only that but a matching sofa. After spending a long time in the showroom discussing options and trying the furniture to get a real feel, we made our purchase. Alan explained everything to us, nothing was too much trouble and you could really tell he puts customers first and listens to your requirements, not your typical salesman!!
When it came to the delivery, to our surprise it was a week earlier than anticipated which was great. The delivery guys Kevin & Aaron were so polite and took the time to make sure we were happy with everything.
We will certainly be ordering from here again!
Paul Johnston
2 months ago
We purchased 2 sofa's from Vale through a fantastic sales team. They were delivered by their great (and funny) delivery team a few weeks later. Unfortunately, 1 of the cushion's seemed much softer tha [read more]n the other's. A simple phone call resulted in a new cushion resolving the issue. After another few weeks a squeak developed on 1 of the sofas, Again, a simple phone call resulted in a visit by Vales own technician, who resolved the problem within 30 minutes.
It's very satisfying when problems occur that the after sales service is as impeccable as the initial sales service.
Would absolutely recommend Vale, a first class company, all round. Superb.