Philip Pawley
4 months ago
Fabulous showroom. Friendly greeting from Harvey who took us straight to what we were fairly sure we wanted. We had bought 4 “Stressless” leather chairs and footstools from Vale some years ago and wan [read more]ted one more of each for our conservatory. Found the desired size and colour and order placed. Delivery arranged from stock and agreed potential removal of an existing chair if we could not sell in the intervening period. Delivery arrived spot on time with no problems. All unpacked and placed in position. Telephone contact throughout was great, keeping us informed before we needed to think about enquiring. Very happy customers and will certainly visit Vale again for our next furniture requirements. Thanks to all the team.
Philip & Anne Pawley
Wendy Grant
5 months ago
Rani who I dealt with in store was most helpful and didn't rush me into buying anything. My sofas were actually due to arrive in January 2025, but I received an email and telephone call saying they ha [read more]ve arrived in their warehouse in December 2024. I was therefore able to have my sofas before Christmas for which I was delighted. The service I received from the delivery schedule lady was brilliant and she managed to get my delivery on my day off. The 2 delivery men that arrived with the sofa were very thorough and extremely pleasant and helpful. Would buy again from Vale Furnishers.
Clarky Aviation
6 months ago
I can wholeheartedly recommend Vale Furnishers based on our experience of buying a bed through them. The store is huge and there were plenty of staff on hand who were knowledgable and able to answer q [read more]uestions. We ordered in store and had delivery a few weeks afterwards. The delivery team took our old bed away and installed the new one - they were polite and speedy. The delivery team also noticed an issue with one of the drawers in the new bed and proactively organised a replacement drawer. Our experience has been excellent from start to finish. They tend to sell higher quality furniture, and so can appear expensive on the surface at times, however I would absolutely say it is worth it based on our experience.