Katy Farr
11 months ago
We visited the Ash showroom just for a look as we were after something very specific. On arrival we were met by the lovely, friendly Alan who after explaining what we wanted immediately said 'follow m [read more]e'. To our surprise, he had in the showroom the exact chair we were after. Not only that but a matching sofa. After spending a long time in the showroom discussing options and trying the furniture to get a real feel, we made our purchase. Alan explained everything to us, nothing was too much trouble and you could really tell he puts customers first and listens to your requirements, not your typical salesman!!
When it came to the delivery, to our surprise it was a week earlier than anticipated which was great. The delivery guys Kevin & Aaron were so polite and took the time to make sure we were happy with everything.
We will certainly be ordering from here again!
Chris Steele
8 months ago
We cannot praise the service we have received from all the staff at Vale highly enough.
From the moment you enter the beautiful showroom to the delvery and fitting you are made to feel valued and imp [read more]ortant.
At no point did we feel under any pressure and Chris was endlessly patient with us when choosing our sofas.
Clare and Dan in the flooring department were equally expert and helpful and made choosing our carpets so much easier than we had anticpated.
The carpets fitters were excellent and a pleasure to have in our home as were the team who delivered our sofas.
As well as outstanding customer service, the choice, value and quality of their products are all excellent.
We wish we had found Vale twenty years ago and have recommended them to all of our family and friends and will continue to do so.
Thank you to everyone.
Chris and Jan Steele
Debbie Wall
2 months ago
Absolutely delighted with our Granger 2 seater sofa. It compliments our colour scheme. The staff at Vale Furnishers that dealt with our order and delivery, Stephen, Barbara, Gavin & Aaron were superb, [read more] very efficient, helpful, friendly and professional. The sofa was ready for delivery, and had to be stored for several months with the company which was no problem whatsoever.
I can highly recommend this family business and the top end products that they sell.