ROBERT LIVINGSTON
7 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Bernard Quoroll
3 months ago
Just received my Stressless recliner from Vale Furnishers, delivered on time and in good condition. Staff were knowledgeable and welcoming. Would be happy to buy from them again.
Stuart Gain
6 months ago
What a fabulous showroom. This was a suggestion from family members to go and see when we were looking for a new sofa. It certainly didn’t disappoint. You would be hard pressed not to find what you wa [read more]nt. We not only found a great sofa but came away with a perfect table as well. All the staff are lovely, helpful and knowledgeable. We will certainly be back and would throughly recommend. Thank you Ash Vale Furnishings for a wonderful service.