Paul Johnston
3 months ago
We purchased 2 sofa's from Vale through a fantastic sales team. They were delivered by their great (and funny) delivery team a few weeks later. Unfortunately, 1 of the cushion's seemed much softer tha [read more]n the other's. A simple phone call resulted in a new cushion resolving the issue. After another few weeks a squeak developed on 1 of the sofas, Again, a simple phone call resulted in a visit by Vales own technician, who resolved the problem within 30 minutes.
It's very satisfying when problems occur that the after sales service is as impeccable as the initial sales service.
Would absolutely recommend Vale, a first class company, all round. Superb.
Allyson White
2 months ago
Returning customers at Vale Furnishers… just love this business! Range & quality are awesome, the very welcoming team who make their living at the store are memorable & want to be there!
We ordered o [read more]ur second Harrison mattress with the bonkers but real Amanda! She was refreshingly patient… made us feel at home and we left feeling our purchase was in good hands.
Delivery was very recent…Friday 7th Aug, both delivery colleagues were sooo respectful, helpful & friendly!
All in all a great experience.. thanks very much Amanda & Vale Furnishers Ash Vale! We’ll be back! David & Ally White