Jeremy Colson
8 months ago
We visited Ash Vale furnishers just after Christmas. We chose a beautiful extendable table with 8 chairs which all swivel! We also chose a beautifil Tempur Ottaman bed & Tempur mattress & pillows. Eve [read more]rything was delivered this week for our new house. Once we ordered everything, Barbara kept us regularly updated regarding our order and everything was delivered today, on time as agreed. The delivery drivers were Andy & Kevin who were superb. Thanks guys! We now need to visit Vale Furnishers for the next items for our new house! I would highly recommend this business, we’ve had a fantastic experience from start to finish. Thank you
ROBERT LIVINGSTON
11 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Sigrun Le Clercq
10 months ago
We bought new beds last year and found Vale Furnishers really good. Lots of choice and great service, so relaxing looking around so when we needed a new settee we went back. Very pleased with our choi [read more]ce and really good delivery service. A special thank you to John who gave us great advice.