John Habberley
Last Week
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.
Iain Elmslie
8 months ago
We just want to say how pleased we are with the 6 Lafayette dining chairs. chairs, and with Vale Furnisher. In particular, we would like to thank Amanda so much for her help and advice.
Gillian McCallum
10 months ago
Great experience with Mark, he was really helpful and not pushy at all. I bought a lovely corner sofa and an ottoman bed base. Both pieces of furniture arrived well within the timescale. The delivery [read more]men couldn’t have been nicer and got everything put in place, packaging removed very quickly without any disruption. The communication from start to finish was excellent. I can’t fault this company and the quality of the furniture.