John Habberley
1 month ago
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.
Tina Harris
1 month ago
We love this store and the team is great too! I'd like to give a shout out to Chris. He is super helpful, very knowledgable and we are delighted with the dining chairs and bar stools we recently purch [read more]ased.
Rosemary Feltham
6 months ago
Experience at the showroom was excellent. Extremely efficient and helpful sales assistant listened and suggested different G Plan 3 piece suites to us and also allowed us some privacy to discuss what [read more]we wanted and the comfort each example gave us.
We have bought from Vale before and the service has always been exceptional.