Robin Bunce
8 months ago
Great experience from start to finish, we met with Mark (D) looking at a number of choices, we never felt under any pressure and were encouraged to take some time to consider options. The furniture we [read more] chose arrived within estimate, and Vale Furnishers were very patient as we waited for our decorator to confirm before arranging final delivery. The delivery itself went well with our old furniture and packaging all taken away. We are very please with the furniture and the service we received everything looks great and we are looking forward to a cosy Christmas with everything in place.
Pete Summerell
7 months ago
Vale Furnishings is a well known landmark locally but we hadn’t had reason to shop there until we needed a new mattress. A ‘well kept secret’ they have a vast array of home furnishings, which was quit [read more]e surprising outside of a soulless retail park. We were met by Harvey and expertly briefed on the mattress options available. Again, a huge choice that catered for the neediest of customers, ourselves included. Harvey displayed impressive patience as we eventually found the perfect model. The deal, paperwork, and hot chocolate were sorted swiftly and we waited for our delivery. In that regard, our mattress was available much sooner than we expected, which was a bonus. Stuart from the warehouse team contacted us about delivery. He was equally helpful, squeezing our delivery in over the festive period, and in between other deliveries. It was delivered on the day and at the time planned, with no mess and no nonsense. We have been extremely satisfied with our purchase and the service levels over all. If you’re considering a home furnishings purchase, I would totally recommend Vale Furnishings to you, for great value and a level of service unsurpassed!
Carolyn Williams
2 months ago
We have used Vale for years, both for our own home and some commercial ventures. The unique thing about Vale is quality, across every sector of the business. Both the quality of the products and the p [read more]eople who work in there, right down to the people who deliver and install.
There is a perception locally that Vale are “expensive” and it is true, they do sell furniture at the higher end of the market, but they also sell much more affordable stuff, which is generally much better quality than the same price point at larger, national retailers. I wouldn’t use anyone else.