Richard Redhead
2 months ago
We recently took delivery of a sofa and two chairs from Vale Furnishers and are utterly delighted with them. A big thank you to the team in Ash Vale, and in particular Alan in Sales, who was brilliant [read more] and the delivery guys who were considerate, cheerful and efficient. A great experience all round!
ROBERT LIVINGSTON
9 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston