Jill Young
3 months ago
Sam could not have been more helpful. The kindness he showed towards me, with what was quite an unusual request for help, was second to none and most appreciated. He went above and beyond. A credit to [read more] your business.
I had to call the store a few times to chat to him and everyone I spoke to was friendly, polite and helpful.
If you are looking for somewhere where the staff really care and go the extra mile - Vale Furnishers is the place to go!
Simon Jones
4 months ago
Excellent experience.
Purchased two Fama recliner armchairs.
Spent a good hour or so choosing the coverings and never pressured in to rushing decision.
Ordering and delivery processes easily explai [read more]ned.
Slight delay in delivery due to factory. This was clearly communicated.
Delivered on time on scheduled day. Delivery crew were polite and efficient.
This is a level of service that is not readily available with other retailers.
Can highly recommend.
Michael Church
1 month ago
We had an outstanding experience with Vale Furnishers from start to finish. Chris was fantastic, friendly and knowledgeable, and really took the time to help us with exactly what we were looking for w [read more]ithout any pressure.
Barbara in the accounts team was equally impressive, she was polite, efficient and made the whole payment and organising delivery process smooth and stress-free.
Finally, the delivery team were brilliant, considerate and careful in lifting and building the table and chairs in our home. They went above and beyond to ensure everything was perfect.
Would highly recommend Vale Furnishers for their excellent service and professionalism!