Jo McLennan
5 months ago
We have bought 2x two seater sofas and a cuddle seat from Vale Furnishers. Fantastic furniture range. Polite, friendly, patient and knowledgeable sales staff. Steve listened to us as we described what [read more] we wanted and then he showed us a range of products to meet our needs. Huge range of fabrics to choose from, in various price ranges. Communication was good. Sofas were delivered on the date set, within the time frame agreed. Delivery men were friendly and considerate. I would definitely recommend Vale Furnishers and we will use them again.
Chris Steele
10 months ago
We cannot praise the service we have received from all the staff at Vale highly enough.
From the moment you enter the beautiful showroom to the delvery and fitting you are made to feel valued and imp [read more]ortant.
At no point did we feel under any pressure and Chris was endlessly patient with us when choosing our sofas.
Clare and Dan in the flooring department were equally expert and helpful and made choosing our carpets so much easier than we had anticpated.
The carpets fitters were excellent and a pleasure to have in our home as were the team who delivered our sofas.
As well as outstanding customer service, the choice, value and quality of their products are all excellent.
We wish we had found Vale twenty years ago and have recommended them to all of our family and friends and will continue to do so.
Thank you to everyone.
Chris and Jan Steele
Sharon Burch
3 months ago
I have bought various furniture here since 1988, when we moved to the area. There is a huge selection of items from contemporary to fairly traditional. I like to wander around looking at the options, [read more]however, there is always of member of staff ready to help and make suggestions. We have just last week taken delivery of some grey leather sofas and armc, we are delighted they look perfect in our new house. As ever, brilliant staff, including the delivery men who was able to help with my glass J table that had got jammed and wouldn’t rise, as it should. The after sales service is an important factor, when buying new furniture, they’re always my store of choice.