Ajeta Hambly
6 months ago
We are delighted with our purchase helped by a great range of choice in the showroom. The whole process, from initial visit to delivery, ran extremely smoothly helped by very knowledgeable and friendl [read more]y staff.
helen Whichelow
1 month ago
We are delighted with our Stressless reclining chairs. When we visited Vale Furniture store,we only had a vague idea of what we wanted, but Steve was quick to realise our needs and on our two visits w [read more]as very helpful and never pushy. We were given updates on when they would be ready and delivered and the whole experience was easy. Now in situ, the chairs lighten the room and have been admired by the family, not just for their looks but also their comfort. Thank you Steve and all the team.
John Habberley
Last Week
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.