Simon Jones
2 months ago
Excellent experience.
Purchased two Fama recliner armchairs.
Spent a good hour or so choosing the coverings and never pressured in to rushing decision.
Ordering and delivery processes easily explai [read more]ned.
Slight delay in delivery due to factory. This was clearly communicated.
Delivered on time on scheduled day. Delivery crew were polite and efficient.
This is a level of service that is not readily available with other retailers.
Can highly recommend.
Jane Grant
3 months ago
We have looked for a lime green leather chair for ages but one Sunday during the winter sale we challenged a member of the Vale team to see if they had anything in that colour. After a few minutes out [read more] came a swatch in exactly the colour we wanted. Now we have received the Dr No swivel chair and it looks fantastic. Its a real pleasure buying from this Furniture Retailer. The showroom offers plenty of choice and inspiration. Knowledgeable folk work there, who don't pester you while browsing, just inform, and when you are ready they are there to help.
Maggie Kirtley
4 months ago
Very pleased with our purchase of a 3 piece suite. The sales staff were excellent. We dealt mainly with Trina, who was very helpful and attentive without in any way being pushy. We never felt pressuri [read more]sed to buy but got all the help that we needed. I would highly recommend Vale Furnishers for all your furnishing needs. My only negative comment is that they don't take credit cards, only debit cards.