Kay Fallon
1 month ago
We ordered a sofa from Vale Furnishers and we moved from Surrey almost 8 years ago. We had used them in the past and been impressed.
Visiting showroom was a good experience with Harvey answering all [read more]our questions but leaving us to make our own decisions and get back to him by phone. All communication was done online and all completed very professionally.
The ordering, delivery process was very smooth with delivery team keeping us updated re times with a phone call when they were 30 mins away.
Would recommend this shop fantastic choice and service.
Simon Jones
3 months ago
Excellent experience.
Purchased two Fama recliner armchairs.
Spent a good hour or so choosing the coverings and never pressured in to rushing decision.
Ordering and delivery processes easily explai [read more]ned.
Slight delay in delivery due to factory. This was clearly communicated.
Delivered on time on scheduled day. Delivery crew were polite and efficient.
This is a level of service that is not readily available with other retailers.
Can highly recommend.
Ray Wallis
9 months ago
Great team and shopping experience at Vale Furnishers. Always someone to help, if needed, or allowed to browse at our leisure. Thanks to Trina for her patience and advice in guiding us on our choice [read more] of sofa and chairs. No problems on the number of times we visited before finally deciding. The delivery guys, Aaron and Gavin were friendly, courteous, and careful when making our delivery.