Flannan Mac Namara
9 months ago
We visited Vale Furnishers in Ash this week and were very impressed by the wide range of different design options available to see. The store is super dog friendly. The staff are very knowledgeable an [read more]d helpful. Thank you in particular to Carmen and Charles who patiently dealt with our various questions and requests and helped us to make a fully informed choice for our next sofa. Overall I would highly recommend this store and sales team. Thank you.
Just an update on this earlier review. Our sofa has now been delivered. The communication with the sales team throughout the period waiting for the delivery was excellent. The two man delivery team were friendly and helpful. Overall we are very impressed by our experience of working with vale furnishers.
Reza Rahmani
4 months ago
I bought a display cabinet as well as a shoe cabinet, and they're doing a great job! The finance option was also really great. Really appreciate it, Carmen!
John Habberley
1 month ago
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.