Susan
10 months ago
Great range of products and excellent service. Delivery was at a time convenient to us. We are very pleased with our new sofas.
George Windsor
3 months ago
My wife & I wanted a mattress topper to improve the comfort our high quality King size mattress we bought about 7 years ago. We went to Vale Furnishers as they have a range of them in stock we could t [read more]est (without sleep!) in their large and spacious store. Laying down on them in turn under guildance from their knowledgable and helpful salesman Harvey Bruce and discussing the construction of the three or four we tried we found the best for us. Trying them all at least twice to be doubly sure it was clear to my wife and I the best was the Vispring Heaven 7cm luxury topper and decided to buy. These are made to order so a deposit was made and about 5 weeks later Vale Furnishers arranged with us a suitable delivery date and time window. That was all completed without any issues and we paid the balance upon their own staff's delivery who unboxed and installed on our bed. This was easy as it simply lays on the surface without any straps or fixings.
One thing we did do when we visited the store that ordering day was to buy in readiness a Mattressguard Grand Quilted mattress protector with a deep elasticated valance. This keeps the topper in place and protects it against any spill accidents.
For some years we have used a dual zoned double electric blanket for winter bliss and that sits on top of the protector and covered by an elasticated fitted sheet. We now have a higher bed thanks to the topper which we like and, more importantly, we have a VERY comfortable bed that is pure joy to sleep in! In fact we both get a better nights deeper, less disturbed, sleep! Thank you Vale Furnishers and thank you Harvey for a great product and great buying experience.
Paul Stearn
12 months ago
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!