John Habberley
2 months ago
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.
Ben Mulleady
10 months ago
Excellence from start to finish or should that be furnish?
Alan was very knowledgeable and patient with us when we came in to chose a new dining table, chairs and bar stools.
The showroom has an exc [read more]ellent range with a wide choice of styles and options.
I would highly recommend anybody looking for good quality and well designed furniture to have a look at Vale. The choice and quality is second to none, all backed up by excellent service from the showroom staff, warehouse and delivery guys.
David Pearson
12 months ago
Excellent experience of buying from Vale Furnishers.
Friendly and knowledgeable staff who gave us time and space to try out different sofas, and provided great help when we had questions.
The delive [read more]ry was smooth, and they took the time to set-up the sofa and make sure we were happy.
We will definitely be returning in the future!