Tim Waters
5 months ago
I've only had my sofa and armchair for a week but to date I'm delighted. The staff at Vale were helpful and personable, and had someone on hand to show me the items I'd initially expressed interest in [read more]. Vale had a good range of different styles and ideas.
All my questions were answered and when I was ready to buy, my order was taken efficienctly. The estimated delivery date was accurate and the delivery (and collection of my old sofa) also kept to the timetable.
Overall a good result and I recommend Vale - a calm, well organised group.
Carolyn Williams
4 months ago
We have used Vale for years, both for our own home and some commercial ventures. The unique thing about Vale is quality, across every sector of the business. Both the quality of the products and the p [read more]eople who work in there, right down to the people who deliver and install.
There is a perception locally that Vale are “expensive” and it is true, they do sell furniture at the higher end of the market, but they also sell much more affordable stuff, which is generally much better quality than the same price point at larger, national retailers. I wouldn’t use anyone else.
David Hutchinson
11 months ago
I ordered chairs, sofa, dining chairs and a new carpet. Alan and Dan and their teams made sure everything was done smoothly - really excellent. Even more amazing was the slick efficient way in which o [read more]ld chairs were collected, the carpet then fitted, and the new furniture delivered. Timing to perfection. Great furniture and always such a pleasure to collaborate with such lovely people. Should always be your first choice in furniture etc.