Michael Kemp
9 months ago
The staff have been excellent in the help we were given with our table and chairs. Our purchase was in two parts, the chairs arrived as they we.re exdisplay, nothing wrong with that. The table was ord [read more]ered in and if im honest the waiting game was the worst but we did get notified how things were progressing along. When delivered we were are happy with our purchase
Debbie Slay
8 months ago
A friend recommended Vale Furnishers Ltd. We visited twice, deciding on two lovely sofas on second visit. The experience was exemplary, all staff were polite, knowledgeable and not at all pushy, which [read more] gave us great confidence in the company. We were advised that the sofas may not be available until the new year, so we were pleasantly surprised when they arrived in November! However, as we were not quite ready, they happily kept them for a couple of weeks. Delivery was arranged and the sofas came towards the end of our two hour slot, with a phone call 30 minutes before they arrived. Nothing was too much trouble, this is truly what good service should be about. We will be back as and when we need new furniture and will definitely recommend to friends & family.
peter rush
1 month ago
Purchased two sofas to replace existing. Rani could not have been more helpful, understanding our needs and guiding us to suitable sofas, ensuring that all possibilities were explored and being very p [read more]atient while we decided on configuration, options and fabric.
Delivery was 2-3 weeks earlier than indicated, and the delivery staff were pleasant and took great case to not damage anything when negotiating the house to final delivery location and explaining the controls.
Top quality items from Vale; we have bought many items from them over the last 10-15 years and always been satisfied with the style and quality of the items and delivery to our house.