Debbie Slay
8 months ago
A friend recommended Vale Furnishers Ltd. We visited twice, deciding on two lovely sofas on second visit. The experience was exemplary, all staff were polite, knowledgeable and not at all pushy, which [read more] gave us great confidence in the company. We were advised that the sofas may not be available until the new year, so we were pleasantly surprised when they arrived in November! However, as we were not quite ready, they happily kept them for a couple of weeks. Delivery was arranged and the sofas came towards the end of our two hour slot, with a phone call 30 minutes before they arrived. Nothing was too much trouble, this is truly what good service should be about. We will be back as and when we need new furniture and will definitely recommend to friends & family.
David Page
2 months ago
Wow!! Just spent an Amazing morning yesterday walking around Vale Furnishers with my wife and Rani our sales adviser. As soon as we walked into the shop we were met with a smile and a warm welcome. Af [read more]ter a sort conversation and a very welcome cup of coffee we started to look for a new sofa. Rani walked around with us and her knowledge of all items in the shop was amazing telling us the background of every item that caught our eye including the background of the companies that make the items be it sofa's or dinning room tables. She helped us to narrow our search to the perfect sofa for our requirements. We loved the fact that everything is delt with in house, this includes delivery service and customers service, but if the product is anything like the service we received in the shop customers service will not be needed! They also take away your old sofa for a very reasonable cost. Not only that the old sofa's get offered to charity and the cost of removal gets donated to charity as well. What a great Idea, It would be great if more companies thought like this. Overall what a wonderful experience and we will be back, we have seen lot's or items to furnish our new home. Thank you Rani, Thank you Vale Furnishers. Five stars.
Jon
11 months ago
Very pleased with our new sofa and chair. Service, comms and delivery were excellent and its great to support a local company. Would happily use them again.