Peter Cruise
3 months ago
We have recently purchased several pieces of furniture from Vale Furnishers and have been very pleased with the service we have received and the quality of the products.
Sharon Burch
1 month ago
I have bought various furniture here since 1988, when we moved to the area. There is a huge selection of items from contemporary to fairly traditional. I like to wander around looking at the options, [read more]however, there is always of member of staff ready to help and make suggestions. We have just last week taken delivery of some grey leather sofas and armc, we are delighted they look perfect in our new house. As ever, brilliant staff, including the delivery men who was able to help with my glass J table that had got jammed and wouldn’t rise, as it should. The after sales service is an important factor, when buying new furniture, they’re always my store of choice.
John Habberley
Last Week
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.