Stephen Abrahams
Last Week
We recently purchased patio furniture from Vale Furnishers and have been extremely impressed with both the quality of the products and the outstanding customer service.
A special mention must go to C [read more]hris Cleary, who was exceptional throughout the entire experience. He was friendly, knowledgeable, and incredibly patient while guiding us around the extensive showroom. With such a large range of furniture to choose from, Chris took the time to understand what we were looking for and offered helpful advice without any pressure.
The excellent service continued after our purchase. When we experienced a minor issue with our patio furniture, Chris immediately arranged for a member of the team to visit our home. The problem was resolved quickly and effectively, demonstrating a level of aftercare that is becoming increasingly rare.
We genuinely cannot praise Vale Furnishers enough. Their customer service has been first-class from start to finish, and the range of furniture available is fantastic. We are also looking forward to receiving our bar stools and are confident they will be just as pleased with them as we have been with everything else.
Exceptional service, excellent aftercare, and a huge selection to choose from. Highly recommended.
David Allen
11 months ago
I bought two bar stools. There great, they match the decor, are very comfortable and high quality. Vale Furnishers and Rani and Charles provide excellent service.
Debbie Slay
10 months ago
A friend recommended Vale Furnishers Ltd. We visited twice, deciding on two lovely sofas on second visit. The experience was exemplary, all staff were polite, knowledgeable and not at all pushy, which [read more] gave us great confidence in the company. We were advised that the sofas may not be available until the new year, so we were pleasantly surprised when they arrived in November! However, as we were not quite ready, they happily kept them for a couple of weeks. Delivery was arranged and the sofas came towards the end of our two hour slot, with a phone call 30 minutes before they arrived. Nothing was too much trouble, this is truly what good service should be about. We will be back as and when we need new furniture and will definitely recommend to friends & family.