John Habberley
2 months ago
I bought an electric arm chair which can rise to help getting up plus several other features which assist elderly/disabled people, Ordered as I wanted a.fabric as near to my suite as possible and deli [read more]vered in less than the 2 months quoted. After a week, the 1 most important feature I needed (getting up) stopped working. Phoned Vale Furniture about 9.15 am & they came in about 20 mins & got it working. 2 hours later, same fault & phoned again & they were here by about 3.30, and got it working again; 6pm stopped again. Phoned 9am next day & without hesitation they said would lend me the showroom chair & collect mine for manufacturer to deal. Delivered by noon and mine taken away, Delivered back today (just over 2 weeks), and working fine to date. I cannot speak highly enough of the way Vale F have dealt with this matter which was outside their control. Over the years, have bought a number of items and always received excellent service from them.
Claire Brown
8 months ago
Excellent service from Vale Furnishers. Alan was great in store and a real credit to the team.
Delivery was excellent, I have never received such good service, the two gentlemen took care installing [read more]the item and were very respectful to our home.
As for the dining table itself it’s such good quality and fits perfectly into our home.
Amazing service throughout and we will be back to see Alan again soon for our next purchase.
Jo McLennan
5 months ago
We have bought 2x two seater sofas and a cuddle seat from Vale Furnishers. Fantastic furniture range. Polite, friendly, patient and knowledgeable sales staff. Steve listened to us as we described what [read more] we wanted and then he showed us a range of products to meet our needs. Huge range of fabrics to choose from, in various price ranges. Communication was good. Sofas were delivered on the date set, within the time frame agreed. Delivery men were friendly and considerate. I would definitely recommend Vale Furnishers and we will use them again.