Allyson White
3 months ago
Returning customers at Vale Furnishers… just love this business! Range & quality are awesome, the very welcoming team who make their living at the store are memorable & want to be there!
We ordered o [read more]ur second Harrison mattress with the bonkers but real Amanda! She was refreshingly patient… made us feel at home and we left feeling our purchase was in good hands.
Delivery was very recent…Friday 7th Aug, both delivery colleagues were sooo respectful, helpful & friendly!
All in all a great experience.. thanks very much Amanda & Vale Furnishers Ash Vale! We’ll be back! David & Ally White
Shai Gilat
8 months ago
We recently purchased a new sofa and reclining chair from Vale Furnishers, and I can honestly say I’ve never experienced service this good anywhere in the UK. From the moment we stepped into the showr [read more]oom, the atmosphere was warm, friendly, and completely pressure free. Every member of the team we interacted with was knowledgeable, energetic, and genuinely committed to helping us find what was right for us.
What really stood out was the consistency of the experience. The sales team, the delivery team, and even the customer service staff over the phone all carried the same positive spirit. Everyone we met greeted us with a smile and a willingness to help.
One detail that says everything about this family run business: the people stay. The person who delivered our sofa has been with the company for over 10 years, and several others we met had similarly long tenures (e.g. 34 years, 25 years). That kind of loyalty doesn’t happen by accident. It reflects how well Vale Furnishers treats its most valuable asset: its people.
The result is a customer experience that feels personal, trustworthy, and refreshingly human. We couldn’t be happier with our furniture or with the journey that led to it. Highly recommended.
Alastair Charlesworth
12 months ago
We have recently bought two Bontempi bar stools which are of excellent quality. Vale have been our number one choice for furniture over many years. Their range and quality is excellent, the staff are [read more]knowledgeable and helpful. After sales service has always been good. They have never let us down!