Keith Jewers
5 months ago
We purchased a 3 piece suite from Vale Furnishers and were very happy with their service throughout.
Their showroom is very well stocked and seems to offer a wider choice than some of the more well [read more]-known furniture chains. All the sales staff were very helpful, allowing us to take home some sample books to ensure we made the right choice.
Ordering was straightforward and although lead times were longer than we expected, I assume this is more to do with the manufacturers that they deal with.
Our furniture was received into their warehouse ahead of schedule and booking a delivery was very simple. The delivery team were very efficient, removing our existing sofa and armchairs with the minimum of fuss and installing our new one to our satisfaction.
Overall, we would highly recommend Vale Furnishers and would definitely shop with them again as and when the need arises.
Flannan Mac Namara
8 months ago
We visited Vale Furnishers in Ash this week and were very impressed by the wide range of different design options available to see. The store is super dog friendly. The staff are very knowledgeable an [read more]d helpful. Thank you in particular to Carmen and Charles who patiently dealt with our various questions and requests and helped us to make a fully informed choice for our next sofa. Overall I would highly recommend this store and sales team. Thank you.
Just an update on this earlier review. Our sofa has now been delivered. The communication with the sales team throughout the period waiting for the delivery was excellent. The two man delivery team were friendly and helpful. Overall we are very impressed by our experience of working with vale furnishers.
Helen Chalmers-Jackson
2 months ago
Honestly, after trawling all the major furniture chains, our experience of Vale Furnishers was nothing but positive A huge showroom packed with furniture and such an amazing choice of style and fabric [read more]s. The staff were all amazing and made the whole experience actually quite enjoyable (I know!!) We love love love our sofas - thanks in particular to Mark who helped us no end and was particularly amazing at making sure we made the right choice. Also to Nathan & Keith who delivered, manoeuvred brilliantly and didn’t leave until we were happy. The tea / coffee and smarties were a welcome treat in the showroom too! Thanks all.