Katy Farr
Last Week
We visited the Ash showroom just for a look as we were after something very specific. On arrival we were met by the lovely, friendly Alan who after explaining what we wanted immediately said 'follow m [read more]e'. To our surprise, he had in the showroom the exact chair we were after. Not only that but a matching sofa. After spending a long time in the showroom discussing options and trying the furniture to get a real feel, we made our purchase. Alan explained everything to us, nothing was too much trouble and you could really tell he puts customers first and listens to your requirements, not your typical salesman!!
When it came to the delivery, to our surprise it was a week earlier than anticipated which was great. The delivery guys Kevin & Aaron were so polite and took the time to make sure we were happy with everything.
We will certainly be ordering from here again!
George Windsor
7 months ago
My wife & I wanted a mattress topper to improve the comfort our high quality King size mattress we bought about 7 years ago. We went to Vale Furnishers as they have a range of them in stock we could t [read more]est (without sleep!) in their large and spacious store. Laying down on them in turn under guildance from their knowledgable and helpful salesman Harvey Bruce and discussing the construction of the three or four we tried we found the best for us. Trying them all at least twice to be doubly sure it was clear to my wife and I the best was the Vispring Heaven 7cm luxury topper and decided to buy. These are made to order so a deposit was made and about 5 weeks later Vale Furnishers arranged with us a suitable delivery date and time window. That was all completed without any issues and we paid the balance upon their own staff's delivery who unboxed and installed on our bed. This was easy as it simply lays on the surface without any straps or fixings.
One thing we did do when we visited the store that ordering day was to buy in readiness a Mattressguard Grand Quilted mattress protector with a deep elasticated valance. This keeps the topper in place and protects it against any spill accidents.
For some years we have used a dual zoned double electric blanket for winter bliss and that sits on top of the protector and covered by an elasticated fitted sheet. We now have a higher bed thanks to the topper which we like and, more importantly, we have a VERY comfortable bed that is pure joy to sleep in! In fact we both get a better nights deeper, less disturbed, sleep! Thank you Vale Furnishers and thank you Harvey for a great product and great buying experience.
Sue O'Flaherty
2 months ago
From walking into Vale Furnishers to seeing our new furniture in our home was a pleasure, knowledgeable, patient staff not pushy just helpful! Thank you Vale Furnishers.
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