Philip Pawley
8 months ago
Fabulous showroom. Friendly greeting from Harvey who took us straight to what we were fairly sure we wanted. We had bought 4 “Stressless” leather chairs and footstools from Vale some years ago and wan [read more]ted one more of each for our conservatory. Found the desired size and colour and order placed. Delivery arranged from stock and agreed potential removal of an existing chair if we could not sell in the intervening period. Delivery arrived spot on time with no problems. All unpacked and placed in position. Telephone contact throughout was great, keeping us informed before we needed to think about enquiring. Very happy customers and will certainly visit Vale again for our next furniture requirements. Thanks to all the team.
Philip & Anne Pawley
Katy Farr
0 months ago
We visited the Ash showroom just for a look as we were after something very specific. On arrival we were met by the lovely, friendly Alan who after explaining what we wanted immediately said 'follow m [read more]e'. To our surprise, he had in the showroom the exact chair we were after. Not only that but a matching sofa. After spending a long time in the showroom discussing options and trying the furniture to get a real feel, we made our purchase. Alan explained everything to us, nothing was too much trouble and you could really tell he puts customers first and listens to your requirements, not your typical salesman!!
When it came to the delivery, to our surprise it was a week earlier than anticipated which was great. The delivery guys Kevin & Aaron were so polite and took the time to make sure we were happy with everything.
We will certainly be ordering from here again!
Keith Holmes
5 months ago
My wife & I have shopped at Vale Furnishers for more than 25 years & bought items for almost every room in our home. That in itself is as good a review as I can give, but will still say they are consi [read more]stently the most friendly, helpful & reassuring company to deal with.
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