Alison Parsons
2 months ago
Just spent the past 2.5 hours at Vale Furnishers choosing and ordering bar stools and dining table and chairs. The service from Mark D was truly outstanding. Helpful without being pushy. Provided lots [read more] of alternative options in different price brackets and fully explained the products including pros and cons. We were made to feel really welcome and totally at ease. This is good old fashioned customer service which is very rare these days. Cannot wait for furniture to arrive and will definitely go to back to Vale again in the future having previously bought furniture there which is of such a high standard. Simply one of a kind.
Wendy Grant
6 months ago
Rani who I dealt with in store was most helpful and didn't rush me into buying anything. My sofas were actually due to arrive in January 2025, but I received an email and telephone call saying they ha [read more]ve arrived in their warehouse in December 2024. I was therefore able to have my sofas before Christmas for which I was delighted. The service I received from the delivery schedule lady was brilliant and she managed to get my delivery on my day off. The 2 delivery men that arrived with the sofa were very thorough and extremely pleasant and helpful. Would buy again from Vale Furnishers.
Sara Gibbs
6 months ago
Delighted with the 3 sofas purchased from this company. The salesman (Alan) helped us enormously and gave us plenty of time to make our choice. He was very knowledgeable and there was no pressure to b [read more]uy. We spent over 4 hours in the store and finally bought the sofas we had seen first (of course we did). The furniture is of a high quality and the communication from the store has been excellent. I would not hesitate to recommend this company and will buy from them again.
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