Alison Parsons
3 months ago
Just spent the past 2.5 hours at Vale Furnishers choosing and ordering bar stools and dining table and chairs. The service from Mark D was truly outstanding. Helpful without being pushy. Provided lots [read more] of alternative options in different price brackets and fully explained the products including pros and cons. We were made to feel really welcome and totally at ease. This is good old fashioned customer service which is very rare these days. Cannot wait for furniture to arrive and will definitely go to back to Vale again in the future having previously bought furniture there which is of such a high standard. Simply one of a kind.
Patrick Hamblin
1 month ago
The Vale store is like an Aladin's Cave. My order was 2 Stressless recliner chairs, and a Tempur mattress. I tried the display chairs and chose the design I wanted. The mattress was a bit more difficu [read more]lt, picking the right tension, but we got there in the end. To assist me in choosing the right products was Trina. She was very knowledgeable about the products, she was also very polite, helpful and patient. Trina always kept me in the loop regarding delivery, which was a smooth operation for both items. I will certainly be going back to Vale for more items in the future.
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