Rachel Desmond
3 months ago
The member of the sales team who we dealt with (Harvey) was great - really helpful and patient whilst not in the slightest bit pushy.
And the two delivery guys were wonderful - polite, helpful, fun [read more] and very quick and tidy.
Definitely a five star service all round.
Patrick Hamblin
3 months ago
The Vale store is like an Aladin's Cave. My order was 2 Stressless recliner chairs, and a Tempur mattress. I tried the display chairs and chose the design I wanted. The mattress was a bit more difficu [read more]lt, picking the right tension, but we got there in the end. To assist me in choosing the right products was Trina. She was very knowledgeable about the products, she was also very polite, helpful and patient. Trina always kept me in the loop regarding delivery, which was a smooth operation for both items. I will certainly be going back to Vale for more items in the future.
Kay Fallon
2 months ago
We ordered a sofa from Vale Furnishers and we moved from Surrey almost 8 years ago. We had used them in the past and been impressed.
Visiting showroom was a good experience with Harvey answering all [read more]our questions but leaving us to make our own decisions and get back to him by phone. All communication was done online and all completed very professionally.
The ordering, delivery process was very smooth with delivery team keeping us updated re times with a phone call when they were 30 mins away.
Would recommend this shop fantastic choice and service.
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