Jean Roberts
2 months ago
Great experience from visiting the showroom, to ordering, being kept informed of delivery. Couldn't fault the experience. Gavin and Andrew delivered the furniture and set everything up. Absolutely gre [read more]at - the best.
Simon Jones
4 months ago
Excellent experience.
Purchased two Fama recliner armchairs.
Spent a good hour or so choosing the coverings and never pressured in to rushing decision.
Ordering and delivery processes easily explai [read more]ned.
Slight delay in delivery due to factory. This was clearly communicated.
Delivered on time on scheduled day. Delivery crew were polite and efficient.
This is a level of service that is not readily available with other retailers.
Can highly recommend.
Wendy Morrell
2 months ago
I recently returned to Vale Furnishing to purchase a 3-seater sofa that would exactly match our 2-seater, which we bought from them 2 years ago. The staff were incredibly accommodating - nothing was t [read more]oo much trouble, and they were very happy to help us find the perfect match.
The delivery service was outstanding. The sofa arrived exactly on time, and despite our house being located down a very narrow lane, the two delivery guys handled everything with professionalism and skill. They were absolutely amazing and made what could have been a difficult delivery look effortless.
Overall, another excellent experience with Vale Furnishing. Their customer service and attention to detail is why we keep coming back.