George Windsor
4 months ago
My wife & I wanted a mattress topper to improve the comfort our high quality King size mattress we bought about 7 years ago. We went to Vale Furnishers as they have a range of them in stock we could t [read more]est (without sleep!) in their large and spacious store. Laying down on them in turn under guildance from their knowledgable and helpful salesman Harvey Bruce and discussing the construction of the three or four we tried we found the best for us. Trying them all at least twice to be doubly sure it was clear to my wife and I the best was the Vispring Heaven 7cm luxury topper and decided to buy. These are made to order so a deposit was made and about 5 weeks later Vale Furnishers arranged with us a suitable delivery date and time window. That was all completed without any issues and we paid the balance upon their own staff's delivery who unboxed and installed on our bed. This was easy as it simply lays on the surface without any straps or fixings.
One thing we did do when we visited the store that ordering day was to buy in readiness a Mattressguard Grand Quilted mattress protector with a deep elasticated valance. This keeps the topper in place and protects it against any spill accidents.
For some years we have used a dual zoned double electric blanket for winter bliss and that sits on top of the protector and covered by an elasticated fitted sheet. We now have a higher bed thanks to the topper which we like and, more importantly, we have a VERY comfortable bed that is pure joy to sleep in! In fact we both get a better nights deeper, less disturbed, sleep! Thank you Vale Furnishers and thank you Harvey for a great product and great buying experience.
Craig Bruce
10 months ago
A refreshing change to be helped by friendly and knowledgable people. We ended up going in twice before deciding to purchase anything and dealt with two different people at Value Furnishers, both of w [read more]hom were incredibly friendly and knowledgeable, taking the time to listen to what we were looking for and then helping us to see the various options available and get the configurations we wanted.
We are delighted with the chair that we have ended up with, and would not hesitate to return when we next need some furniture. Thank you.
Sue Mortimore
10 months ago
Exceptional customer service from Vale Furnishers. Rani was so kind and accommodating. And special thanks to Aaron and Andrew for the delivery - they were incredibly professional, cheerful and consi [read more]derate.
Update to review: Just had a delightful call from Rani, who served us in store, to check that all was well with our delivery. A follow-up call like this is yet another reason why Vale Furnishers have such an exceptionally good reputation.
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