Carol Garrett
4 months ago
Really pleased with my OTTO settees
Charles was extremely helpful in showing me several styles and then narrowing them down to the OTTO.
Next was the amazing choice of fabrics.
He gave me advice an [read more]d time to decide over what I wanted
The team are friendly and helpful including the delivery guys who were careful and efficient at getting them into my house.
I had used Vale Furnishers before and their standards have not faltered. They have the most fabulous selection of great quality furniture.
Deb Wilton
5 months ago
Really pleased with our lovely bedroom furniture. We had searched for ages for what we wanted and found just the right items at Vale Furnishers. It was great to have someone able to measure up and do [read more]a plan for us as that only usually seems available for fitted furniture. We had to wait several weeks for delivery but the delivery guys were great and had everything assembled in half an hour or so. Great service, would definitely recommend!
ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston