Debbie Foster
2 months ago
A wonderful experience from start to finish with friendly, knowledgeable service.
Great displays & choices in the store to inspire; patient sales service from John to be supportive & part of our choi [read more]ces. No sales pressures or gimmicks. Clear communication from order to delivery. Excellent delivery & install team who were tidy & efficient & felt part of our room transformation. Clear & polite admin team dealing with payment. Would highly recommend Vale Furnishers & worth travelling an hour to visit. Thank you Vale!
Brian
2 months ago
A delightful place in which to browse, with a wonderful range of sofas to view and try! Like other reviewers, we hadn't seriously decided to buy on the day we went there, but the choice on offer combi [read more]ned with the helpfulness of the friendly staff made us feel that there was no point in looking elsewhere.
Pre-delivery, when we had a query and spoke to the admin staff, they were delightfully helpful, too! And now that the sofa has been delivered (again, a pleasant experience with experienced installers who arrived when they said they would) we are very happy indeed that we bought our sofa from Vale Furnishers.
John Kemp
2 months ago
Having used Vale many times before we had no qualms about ordering new sofas for our kitchen from them. Trina was really patient and helpful when we were choosing what we wanted and we were delighted [read more]when they arrived in store 9 weeks earlier than expected. Delivery went very smoothly with prompt and polite delivery men and we are very happy with our new furniture. Thank you Vale.