Tony Jarvis
Last Week
We have received great service from Vale Furnishing on two occasions. On the first we purchased a ceramic table that had an issue with mismatched top sections. Vale Furnishing came and inspected and [read more] got everything resolved without any further intervention from us. On the second occasion Trina came out to help with selection of chairs to match the table. Trina's input was crucial in coming to a conclusion on chair design and fabric selection. The purchase and delivery process was very straightforward. Vale clearly care about customer satisfaction and are now our "go to" store. They just need to install a coffee shop at their store!
Pete Hillier
6 months ago
So so worth the visit
You certainly get what you pay for these days
Quality products, quality service and a big thanks to John who is obviously very experienced at dealing with the public
What a ni [read more]ce experience we had from ordering our sofa to taking delivery well before anticipated
Been back since to order more furniture.
Paul Stearn
Last Week
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!