ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Sharon Roberts
4 months ago
We have used Vales Furnishers for many years and have always found them to be be efficient and professional. Vales have such a good selection to choose from and you never feel pressured to buy then an [read more]d there but if you ask for help they will always advise you. Delivery staff are always polite and efficient. I can't recommend them enough!
Sigrun Le Clercq
1 month ago
We bought new beds last year and found Vale Furnishers really good. Lots of choice and great service, so relaxing looking around so when we needed a new settee we went back. Very pleased with our choi [read more]ce and really good delivery service. A special thank you to John who gave us great advice.