ROBERT LIVINGSTON
2 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Sigrun Le Clercq
Last Week
We bought new beds last year and found Vale Furnishers really good. Lots of choice and great service, so relaxing looking around so when we needed a new settee we went back. Very pleased with our choi [read more]ce and really good delivery service. A special thank you to John who gave us great advice.
Phillip Brown
1 month ago
From the moment we entered the showroom until the time the delivery team left we had excellent service. No push to sell us something, we were allowed to make up our own minds in our own time. Salesper [read more]son Rani knows her products well and was very helpful.
Phoebe & Phil Brown