ROBERT LIVINGSTON
7 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Arun Sharma
7 months ago
Nice enough place. Good parking and location. The quality and price of items is sky high. This isn't a budget furniture store, it's super high end, with prices to match, so it's unlikely to be for all [read more] people. Nothing wrong with that, but it will have a niche customer base. Staff nice and friendly
Stuart Gain
6 months ago
What a fabulous showroom. This was a suggestion from family members to go and see when we were looking for a new sofa. It certainly didn’t disappoint. You would be hard pressed not to find what you wa [read more]nt. We not only found a great sofa but came away with a perfect table as well. All the staff are lovely, helpful and knowledgeable. We will certainly be back and would throughly recommend. Thank you Ash Vale Furnishings for a wonderful service.