Ian Mason
6 months ago
We are frequent visitors to this terrific furniture store, and on this occasion it was the usual great experience from start to finish. The moment we stepped in we were welcomed warmly by John - who g [read more]ave us space to browse but was on hand if we had any questions.
We think what sets this store apart is the knowledge of the sales team (like John) and the informal friendliness by which they conduct business. On this occasion, John, was able to point us to the perfect piece of furniture to suit the decor and dimensions of our room.
I would also say the store itself deserves praise for its well-chosen selection of furniture from traditional to contemporary, showcasing a variety of styles to suit different tastes. The quality of the furniture is evident, and the range is extensive, offering something for everyone.
In an era where customer service often takes a back seat, this furniture store stands out as a shining example of how the retail experience should be. If you're in search of not only top-notch furniture but also a seamless and enjoyable shopping experience, I highly recommend paying a visit.
Debbie Foster
2 months ago
A wonderful experience from start to finish with friendly, knowledgeable service.
Great displays & choices in the store to inspire; patient sales service from John to be supportive & part of our choi [read more]ces. No sales pressures or gimmicks. Clear communication from order to delivery. Excellent delivery & install team who were tidy & efficient & felt part of our room transformation. Clear & polite admin team dealing with payment. Would highly recommend Vale Furnishers & worth travelling an hour to visit. Thank you Vale!